Shipping Policy

Your satisfaction is our goal. Contact us at +1-407-850-5737 or with any questions or concerns.

  1. All orders ship between 1-3 business days. We ship via USPS or UPS (depending on which option you select).
  2. USPS shipping days are Mon-Sat. Transit times exclude Sundays and federal holidays.
  3. Expedited shipping is available via UPS and rates are calculated at checkout. UPS shipping days are Monday-Friday.
  4. All orders will be provided a tracking number, which will be included in your order confirmation email.
  5. For all orders over $1,000, “signature on delivery,” is required, and the shipping and billing addresses must match. This policy helps to protect your purchase while minimizing the risk of fraud.
  6. If an order was shipped to the wrong address and is being returned to the sender, please contact us. We will double-check that the address it was shipped to matches the address provided to us. If the address error was our responsibility, we will ship a replacement at no cost to you. Otherwise, we are happy to resend the package once it is returned to us at your cost and discretion.